How long does it take to download each image?
The download time depends on the size of the images and the speed of your internet connection. The higher the resolution, the longer it takes. A fast internet connection would obviously speed up the process.

2. Security

Is your site secure?
Our payment gateway is handled by one of the most established online merchants in the world (Ogone) which safely handles thousands of secured transactions daily. We also use SSL-coding and our website has the Verisign certificate.

Do you keep my credit card details?
No, we do not keep any credit card details.

Which credit cards do you accept?
Currently we accept Visa, Eurocard, Mastercard, American Express and Diners Club.

Are there other payment options?
Yes, you can also receive an invoice when you buy online. Please contact us if you want to use this payment method.

3. Accounting

Can I get an invoice or quotation?
You receive an invoice for every purchase made, also if you pay by credit card. If you need a quotation, just drop us a line. This way we can give you a price estimate based on the details you give us.

4. Prices

How much is a single image / CD?
Each image or CD falls into different price brackets. For the exact price, please see the specific image(s) or CD. Prices are displayed with each CD or image in different resolutions. You can also find a price list in the menu, located at the top of the homepage.

How long does it take to deliver the CDs?
All CDs will be sent out on the day the order is placed. For delivieries within The Netherlands, this will mean that you will receive the CD(s) the next working day before 5pm. If you want the CD(s) to be delivered earlier than 5pm, we offer the option of sending your order by express delivery. This way you will receive the CD(s) the next working day before 10:30am. For deliveries outside The Netherlands it is difficult to give a good time estimate. Please contact us and we will estimate long it will take. Alternatively, every purchased CD can be downloaded instantly from the website.

Do you deliver single images?
We do burn single images onto CDR for delivery.

How much is the delivery charge?
Delivery to any location in The Netherlands is €7,50, Belgium €15. For other countries please contact us.

6. Royalty Free or Rights Managed

What is stock photography?
Stock photography is a set of ’ready’ images and by buying from us you purchase the rights to use the images rather than commissioning a photographer to do a shoot. The main benefits of digital stock photography are that you see the final image(s) before you buy the rights to use them and these images can be licensed immediately. The cost of stock photography, especially royalty free images, is much lower compared to commissioned photography. Stock photography saves you the cost of a model, a photographer, the location, props, art direction and editing.

What is Royalty Free?
Royalty free digital stock photography means that the client who buys the images does not have to pay any royalties, no matter how may times they use the image(s). The buyer does not own the copyright of the images but has bought the right to use the images legally without further payments or interruptions from the seller. These images cannot be re-sold or transferred but it offers a wide range of benefits; mainly lower pricing and convenience.

What are the differences between Royalty Free and Rights Managed?
Rights managed means that individual images can be ’rented’ out by negotiating a specific price for specific use. It also gives clients exclusive rights and the ability to restrict (similar) use of the image by others. Royalty free photography offers a buyer the ability to use an image in an unlimited number of ways for a single license fee. This greatly reduces the costs and allows far greater freedom with the images purchased. Of course, supplying all our images in digital format gives our customers the advantage of being able to go straight to the color separator or printer rather than having to scan them in at an additional cost. Most importantly, this allows much more flexibility than a traditional photo library.